Frequently asked questions
Enhance your self-care with care products and professional innovative tools and accessories
What does MaRe Head Spa System offer?
MaRe Head Spa System is a complete scalp-care and wellness ecosystem that includes AI analysis technology, professional head spa tools, Italian clean-beauty cosmetics, and signature treatment protocols.We sell to both businesses (salons, spas, hotels, wellness centers) and individual customers.
What can I buy as a customer?
You can purchase:
- Philip Martin’s luxury Italian scalp and hair products
- Tools for home therapy (red-light devices, brushes, masks, etc.)
You can also book a Head Spa appointment at any available MaRe location in your city and experience our signature MaRe rituals in person.
What can businesses purchase?
Businesses can purchase:
- The full MaRe Head Spa System (MaRe Eye + products + protocols + tools + staff training & certification)
- MaRe AI diagnostic camera & tablet (MaRe Eye)
- Professional back-bar Philip Martin’s products
- Ongoing wholesale supply and customer support
What exactly is MaRe Eye (AI Scalp Analysis)?
MaRe Eye is our AI-powered diagnostic system that analyzes scalp & hair conditions, generates personalized reports, recommends treatment protocols, and proposes home-care products.
It's used both:
- by salons for in-service consultations
- by customers to guide product shopping and scalp care
Do you have professional in-salon head spa services?
Yes. Our MaRe Head Spa rituals use:
- Italian cosmetics
- Advanced tools (LED helmet, red light, EMS brush, massage devices)
- Signature protocols (35, 60, or 90 minutes)
- AI-based diagnostic consultations
Use our booking page to find the nearest location.
Are Philip Martin’s products clean and safe?
Yes — they are made in Italy using organic-based formulations free from harsh sulfates, parabens, PEGs, and microplastics.They are cruelty-free and many products are vegan.
Are your products safe for colored, keratin-treated, or extension hair?
Yes.
- Sulfate-free washes are recommended for keratin.
- Many formulas are gentle for extensions.
- Color-protecting products are clearly labeled.
Can I get personalized product recommendations?
Yes — you have two options:
- Visit a partner salon that uses the MaRe Eye diagnostic system and works with Philip Martin’s products.
- Visit an official MaRe Head Spa System location for the full experience, including AI scalp analysis, personalized ritual selection, and home-care recommendations.
How do your high-tech tools (LED Helmet, Red Brush, etc.) work?
Our tools use clinically supported technologies including:
- Low-Level Light Therapy (LLLT)
- Red light & near-infrared
- EMS microstimulation
- Ozone + steam
- Vibration relaxation
Each tool has a full safety & usage guide on its product page.
What is included in the MaRe Head Spa System for businesses?
A full operational package:
- MaRe Eye AI diagnostic device
- 40+ treatment protocols
- Training + certification
- Italian professional back-bar cosmetics
- Tools & equipment
- Access to the MaRe Portal
- Ongoing support and wholesale pricing
How do I become a MaRe partner or distributor?
Complete our B2B form — our team will review your location, market, and business goals, then schedule a call.
How long does shipping take?
Within the U.S.:
- Standard: 3–7 business days
- Express: 1–2 business daysTracking is provided for all orders.
Can I return products or tools?
Unopened products can be returned within 30 days.Tools include a warranty for manufacturer defects.
Still have questions?
Whether you’re curious or ready to connect—just reach out. We’re always happy to chat!